2026 pricing · Simphony Technologies Group

How much does an AI agent cost?

From $219 a month, with the AI, the computer and support included. Here's the breakdown, what drives the cost and how it compares with hiring.

A 30-day pilot with three signed metrics. If they're not met, you walk away with no penalty.

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Mozart unitThe computer your team of agents lives on.

$219a month · Reception, 2 agents plus on-demand workers
$419a month · Operations, up to 4 agents
$729a month · Leadership, up to 8 agents
$949one-time setup, shipped anywhere and set up remotely

Mozart prices in US dollars, excluding applicable taxes. See the plans on Mozart.

The short answer

How much does an AI agent cost in 2026?

A team of AI agents for your company costs from $219 a month with Mozart, with the AI, the computer the team lives on and support included, plus a one-time setup of $949. Prices exclude applicable taxes. If you build it custom, the cost depends on model usage, infrastructure, integration with your systems and human review, so it's best measured per task rather than per license.

Pilot

Start with a 30-day pilot.

  • Messages resolved without you
  • Time to first response
  • Hours returned per week

We sign the three metrics before installation. If they're not met, you walk away with no penalty and we remove everything.

$219per month

Reception

2 agents plus on-demand workers. Your reception works day and night.

Includes:
  • All included: the Mozart unit, the AI, support and new versions.
  • Reception talks with your clients in your tone and books the simple things.
  • The coordinator assigns the work and gives you the status in one line.
  • Document and browser workers switch on when there's a task.
  • Anything that commits your company reaches your WhatsApp for your yes.
$729per month

Leadership

Up to 8 agents. The full team, with an agent dedicated to the leader.

Includes:
  • Everything in Operations.
  • A personal agent dedicated to the company's leader.
  • Up to 8 agents working at once.

Setup: one payment

$949 one-time.

We ship the Mozart unit to your office, in any country, and set it up with you remotely: we connect your WhatsApp, configure your admin number, your plan's rules and the privacy step, and test three real tasks.

The Mozart unit, included

It comes on loan within your monthly fee: it lives in your office and we keep it current with every new version. The AI is included too, within your plan's message volume.

Annual billing discount · We ship to any country · Locked-in price for the founding cohort

Prices in US dollars, excluding applicable taxes.

The Mozart unit opened: chassis, cooling, memory and mainboard
Mozart unit

A complete team, the size of a book, in your office.

The Mozart unit is the computer your team of agents lives on, and it's included in your plan. We ship it to your office anywhere in the world and set it up with you remotely. It stays on and connected, working for your company. Founding cohort: a locked-in price in exchange for a publishable case study.

What's included

What does Mozart's price include?

The monthly fee covers everything the team needs to work: the Mozart unit, the agents, the AI within your plan's message volume, support and new versions. Setup is paid once.

The Mozart unit, the computer the team of agents lives onThe Mozart unit

The computer your team lives on. It's on loan within your monthly fee and we keep it current with every new version.

The AI

Language model usage is included, within your plan's message volume.

Setup

A one-time payment of $949. We ship the unit to your office, in any country.

Remote setup

We connect your WhatsApp, configure your admin number, your plan's rules and the privacy step, and test three real tasks.

The real cost

What makes up the cost of an AI agent?

Five parts that are best added up per task: language model usage, infrastructure, integration with your systems, human review of borderline cases and maintenance. Looking only at the license or the per-message price leaves half the cost out.

Language model

The AI usage that reasons through each task. It rises with long documents and complex tasks.

A person decides: which tasks are worth it.

Infrastructure

The machines or servers the agent runs on. Fixed or variable, depending on the provider.

A person decides: where your data lives.

Integration

Connecting the agent to WhatsApp, email and your systems. It weighs most at the start.

A person decides: which systems the agent touches.

Human review

A person's time on cases the agent shouldn't close alone. It drops as the rules mature.

A person decides: the approval threshold.

Maintenance

Adjustments, new versions and support. Steady over time.

A person decides: when a rule changes.

Cost per task

= model usage + infrastructure + human review + (integration and maintenance ÷ tasks per month). With more volume, fixed costs weigh less per task. With Mozart, the model, infrastructure, maintenance and support are included in the monthly fee.

Versus hiring

Is an AI agent cheaper than hiring a person?

To cover every hour, it usually is: the Reception plan covers all 168 hours of the week for $219 a month, while a standard full-time week is 40 hours. The exact comparison depends on salaries and benefits where you operate; the agent takes the repetitive work and your people are free for what needs judgment.

Hiring

One receptionist

Mozart unit

mozart

Reception plan

Hours covered per week
40 of 168A standard full-time week.
168Day and night, within your plan's rules.
Monthly cost
Salary + benefitsPlus recruiting, training and turnover.
$219All included: the unit, the agents and the AI.
To cover all 168 hours
4+ shiftsFour or more people on rotation.
The same planAll 168 hours for the same monthly fee, with no shifts.
Conversations at once
OnePer person, per shift.
ManyWith memory of every conversation. Your people stay free for work that needs judgment.
Options

Cloud platform, custom build or installed team?

There are three ways to get AI agents, and each charges differently. The choice depends on how much control you want over your data and whether you prefer a fixed cost or one that grows with usage.

Start fast

Cloud platform

How it's billed
Per user, per conversation or per reply, depending on the provider
Where memory lives
In the provider's cloud
Best for
A simple flow you want to start on your own

Unique processes

Custom build

How it's billed
The project, then operations and maintenance
Where memory lives
Wherever the project decides
Best for
Complex integrations or one-of-a-kind processes

The full team

Installed team: Mozart

How it's billed
A fixed monthly fee from $219, with the AI included
Where memory lives
On a computer in your office
Best for
Companies that want the full team, with their data in-house

A general market summary. Before you sign, ask every provider for the cost per task and what happens if you exceed the volume.

Before you pay

What should you ask before paying for AI agents?

Get four things in writing: the metric the agent will move, the cost per task as a range, which decisions wait for your approval and how you exit if it doesn't work. If a provider can't answer, you carry the risk.

With Mozart you start with a 30-day pilot and three metrics signed before installation: messages resolved without you, time to first response and hours returned per week. If they're not met, you walk away with no penalty and we remove everything.

  1. 01

    The metric

    Which number the agent will move, its value today and the target.

  2. 02

    The cost per task

    A range, not a single figure, and what happens if volume rises.

  3. 03

    The approvals

    Which decisions wait for your yes and how each one is logged.

  4. 04

    The exit

    A trial period and what happens if it's not met.

Billing

How does billing work?

Prices are in US dollars, excluding applicable taxes. Setup is a one-time payment, there's a discount for annual billing and we ship the Mozart unit to any country.

In the press

What the press wrote about Mozart.

Coverage in Portafolio, ENTER.CO and El Ecosistema Startup, business and technology outlets in Colombia. Each article opens on the outlet's site, in Spanish.

FAQ

What companies
ask

With Mozart, from $219 a month on the Reception plan, with 2 agents plus on-demand workers. The Operations plan costs $419 and the Leadership plan $729 a month. Prices exclude applicable taxes.

With Mozart, setup is a one-time payment of $949. We ship the Mozart unit to your office, in any country, and set it up with you remotely.

Yes. On all three Mozart plans, AI usage is included in the monthly fee, within each plan's message volume, along with the Mozart unit, support and new versions.

With Mozart you pay a fixed monthly fee that includes the AI within your plan's message volume. On top of that come the one-time setup and applicable taxes.

Mozart's Reception plan, built to serve your clients on WhatsApp day and night, costs $219 a month, plus the one-time $949 setup.

To cover every hour, it usually is: the Reception plan covers all 168 hours of the week for $219 a month, while a standard full-time week is 40 hours. The exact comparison depends on salaries and benefits where you operate.

Yes. Mozart offers a discount for annual billing.

You start with a 30-day pilot and three metrics signed before installation: messages resolved without you, time to first response and hours returned per week. If they're not met, you walk away with no penalty and we remove everything.

US dollars, excluding applicable taxes. We ship to any country.

Reception, if the priority is serving your clients around the clock. Operations, if you also want agents for administration, documents or content. Leadership, if you want the full team of up to 8 agents, with one dedicated to the leader. We decide it together in the demo, with a case from your company.

Your demo

From $219 a month.

With the AI included. In the demo you watch Mozart work on a case from your company and we tell you which plan fits.

Book a demo

Opens WhatsApp with your message ready.

Prefer a call?

Three details and we'll message you within one business day.

Sources

Mozart prices as of November 13, 2026, published at simphony.com.co/en/mozart, in US dollars and excluding applicable taxes. Market figures are third-party and cited with their date. A guide by Simphony Technologies Group.

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